Ensure your business is always available for those who need it most. BrainHi is an extension of your team that uses a mix of technology and live agents to ensure you always deliver the best patient experience. Rest easy knowing you will never miss a call and our Live Agents will book appointments for you.
BrainHi’s call rescue ensures that every missed caller is sent a friendly text message as soon as their call is missed. Our Live Agents will then continue to communicate with every caller via text, creating a positive patient experience. Never miss a potential client whether your staff is out of office or unable to answer the phone.
Reduce the time your staff spends on repetitive tasks by using BrainHi’s virtual assistant to answer frequently asked questions on your behalf 24/7 (even after hours). The virtual assistant can answer anything from hours of operations to payment methods, accepted insurance plans, appointment requests, and more. Our Live Agents will then answer patient-specific questions and address any other concerns your patients may have.