Your All-in-One AI Platform to Transform the Experience for Patients
Responsible AI that automates your phone operations, reduces staff workload, and powers automated outreach — so your team can focus on the work that matters most.
Who does your organization serve?
Pick your sector and see the solutions built for you.
Our conversational AI has handled over 47 million conversations across the United States and Puerto Rico
“BrainHi's AI receptionist has answered over 195,000 calls and helped us recover thousands of missed appointment opportunities.”
- 195K+Calls Answered
- 1000sAppointments Recovered
Francisco Cáceres
CIO
Manatí, Bayamón and Mayagüez Medical Center
“The return on investment has been incredible. We've recovered thousands of calls that would have been lost opportunities, and our staff can now focus on delivering exceptional care instead of being tied to the phone.”
- 10,000+Calls Recovered
- 2,000+Appointments Scheduled
Bryan Ortiz
Operations Manager
Nova Derm Institute
“When the pandemic began, businesses everywhere were forced to adapt. BrainHi quickly addressed our needs and delivered the perfect solution at the right time… Thanks to BrainHi, we tripled our sales during the pandemic!”
- 3xSales Growth
- 100%Calls Answered
Jorge Bonet
Owner
La Hacienda
Everything your front desk needs, in one platform
BrainHi eliminates missed calls and automates communication — whether with patients, citizens or customers.
Never Miss a Call
AI-powered phone agent that guarantees every call is answered. LARA handles scheduling, questions, and other requests with natural, human-like conversations, 24/7.
Reduce No-Shows
Not just texts, LARA connects through calls and SMS with personalized messages that prepare each person for their appointment. If they can't make it, rescheduling is effortless.
Re-engage Contacts, Boost Volume
LARA runs personalized outbound campaigns that sound natural and human, reaching people with reminders, follow-ups, and important prompts at scale. You choose the audience, and LARA handles the rest.
Transform the Waiting Room
Turn wait time into a better experience with real-time updates, fast digital check-in, and personalized content, all seamlessly connected to your workflows.
Scale your Call Center with AI
Give your call center agents a cloud phone that helps them deliver a better experience to every person.
Operational Intelligence
Go beyond dashboards. LARA gives your organization's leaders flexible, AI-driven views of their operations, from call performance to how people feel, unlocking patterns and opportunities traditional BI tools miss.
See what's happening in your operation — don't guess
Every call, message and queue ticket is recorded. BrainHi turns that activity into a clear dashboard so you know what's working and where to adjust.
- Real-time metrics on calls, conversations and queue tickets
- Reports you can filter by date, location or team
- Spot demand patterns before they become a problem
Leaders in Responsible AI
Our platform is built with an unwavering commitment to data privacy, regulatory compliance, and people-centered service.
Traceability
Our systems provide transparent logic trails so you can trace every response back to its data source and reasoning.
Control
We limit input sources and define strict rules to reduce hallucinations and maintain accurate, safe answers.
Compliance
BrainHi is HIPAA compliant, SOC 2 certified, and meets government security standards, and is designed to adapt to new regulations without compromising performance or flexibility.