When Dr. Cuprill of Orlando Holistic Dental Studio first considered BrainHi for his practice, he and his team noticed that his office's high volume of missed calls was a major obstacle to growing his practice.
Dr. Cuprill and his staff at the Orlando Holistic Dental Studio thought their missed call problem would be impossible to overcome, but when they learned about BrainHi they saw value in the product's automation. According to Dr. Cuprill, "Now, if we miss a call the automated receptionist picks up the missed calls and answers questions for the patients or alerts my staff to give them a call. All of this is done when my office is closed or when my staff is too busy to answer the phone whether on a call or with a patient."
Today, BrainHi rescues over 400 missed calls for Orlando Holistic Dental Studio each month and the product's 2-way texting feature allows the staff to communicate with all patients regarding treatment plans, appointment confirmations and rescheduling, and other patient needs. "BrainHi is like having a receptionist that is available 24/7 to serve my patients. BrainHi helped me grow my practice because we can actually service everybody that calls, not just the calls we pick up."